WhatsApp, straight from Meta.
Your business number on Meta's Cloud API: approved templates, campaigns and one inbox. Meta bills its WhatsApp fees directly, at cost. We never mark them up.
Buttons, lists and forms, right in the chat.
Customers tap an answer instead of typing one. A list holds up to ten choices, and a WhatsApp form collects the details in a few taps.
- Up to three reply buttons
- A list of up to ten choices
- WhatsApp forms, filled in inside the chat
Built in Flow Studio
Someone texts a keyword
- Send a message
- Ask with buttons
- Open a form
Someone submits a form
- Send a message
- Hand over to the team
Live on WhatsApp in four steps.
One guided window, from your business's name to the first message from a customer.
- 1
Your business
How customers will know you: the name they see, and what you do.
- 2
Your number
Use a number you can receive an SMS or a call on right now. Meta sends it a code.
- 3
Connect with Meta
WhatsApp belongs to Meta, so this part happens in Meta's own window.
- 4
First message
Say hi from your own phone. It arrives in your inbox, and you're live.
Get Main Road Dental live on WhatsApp
- ✓Your business
- ✓Your number
- ✓Connect with Meta
- 4First message
Main Road Dental is live on WhatsApp
Meta approved it just now
Customers message you on
+27 80 000 0001
Try it the way a customer would: send it a message from your own phone.
Scan with your phone's camera
What Meta's window asks
Four things, in this order. Keep the Blueticked tab open: it moves on by itself the moment Meta is done.
1
Sign in with Facebook
Use the account that runs your business on Facebook or Meta.
2
Choose your business
Pick the one you already have. Don't create a new one.
3
Choose the WhatsApp account
Your existing one, or let Meta create one.
4
Confirm your number
Meta sends a code by SMS. No SMS within a minute? Choose Phone call.
Then templates, campaigns and the inbox.
The tutorial walks the whole thing: a template Meta approves, a campaign, replies in the inbox, and the flows that answer for you.
Send to thousands. See who read it.
A campaign goes out on an approved template, filled from each contact's own details. Its record shows what was delivered, read and failed.
- Templates filled per contact at send time
- Delivered, read and failed for every send
- Retry the failed ones from the record
- Duplicate a campaign that worked
Flu vaccine reminder, over-60s
WhatsApp · Sent 15 Oct 2026, 10:15
Sent
412
of 412 attempted
Delivery rate
98.5%
406 delivered of 412 attempted
Failed
6
1.5% of attempted
Awaiting delivery
0
No receipt yet
Recipient delivery log
- Lerato MolefeRead
- Johan BothaRead
- Fatima EssopDelivered
- Busisiwe ZuluNot delivered
What was sent
Twenty-four hours, counted.
Once a customer writes, WhatsApp gives you a window to reply freely. Blueticked counts it down on every conversation, beside what each customer has agreed to hear.
- The window's time left, on every conversation
- Consent per channel on the customer card
- Assign it, snooze it or label it
- Hand it to an AI agent when you are busy
3
Waiting
3
Unassigned
2
Mine
41
Done
- WaitCustomer
- 26mAisha PatelPlease send me the invoice
- 11mSipho DlaminiIs the flu vaccine R380?
- 4mThandi MokoenaCan I bring Lwazi in this afternoon?
- Pieter van der MerweAnswered · 52m ago
- Naledi KhumaloAnswered · 1h ago
Thandi Mokoena WhatsApp
Reply window 20h 0m left
Morning, Lwazi has had a temperature since last night. Can Dr Naidoo see him today?
09:54
Zanele
Morning Thandi. Dr Naidoo has a gap at 11:15 today. Shall I book it for Lwazi?
10:01
Sorry, I'm stuck at work until 2. Can I bring him in this afternoon instead?
10:05
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